cancel
Showing results for 
Search instead for 
Did you mean: 

video won't play on priority tickets/O2 venue experiences

Anonymous
Not applicable
On my windows phone, the video for O2 venue experiences will not play. I'm going to Shepherds Bush later today and need this info Mike
Message 1 of 6
3,933 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143435 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Can you not sign in here to do it?
https://tickets.o2priority.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 4 of 6
3,915 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 143435 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Won't play on mobile data or wifi?
In the app or on the website?
Have you tried on a PC?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
3,929 Views

Anonymous
Not applicable
wifi, it's the app I'm using. It says there's a problemwith loading the video. Can't get the app on my laptop.
Message 3 of 6
3,922 Views

MI5
Level 94: Supreme
  • 143435 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Can you not sign in here to do it?
https://tickets.o2priority.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
3,916 Views

Anonymous
Not applicable
I've just done this, thanks for your help, much appreciated!
Message 5 of 6
3,911 Views

MI5
Level 94: Supreme
  • 143435 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Enjoy the gig slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
3,904 Views