
on 02-01-2014 16:34
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on 02-01-2014 16:34
when you upgrade, do you have to pay for the new phone or is it free like the one originally with the contract?
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on 02-01-2014 19:21
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on 02-01-2014 19:21
It does all depend on which phone you want to get and how you take your contract.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 02-01-2014 16:37
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on 02-01-2014 16:37
In many cases the handset is free however it is effectively bundled up in the package price. To improve clarity o2 now offer the refresh packages which separate out the value of the handset from the calls texts and data package.
I would call o2 retentions on 202 after you identify the handset you want and see what they offer.
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on 02-01-2014 16:42
what about if its an early upgrade, does the same procedure apply still?
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on 02-01-2014 17:06
If it's an early upgrade, you will have to pay remaining months before you could get a new phone.
When are you due for an upgrade?
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on 02-01-2014 19:21
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on 02-01-2014 19:21
It does all depend on which phone you want to get and how you take your contract.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 06-01-2014 14:10
8th february
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on 06-01-2014 15:06
What phone/deal are you looking at?

