Solved: Re: photos

Anonymous · ‎20-12-2015

How can I retrieve photos from a lost Phone

jonsie · ‎20-12-2015

Android should be backed up to google and iphone to cloud. If you never backed the phone up or had it set up for auto backup they are gone forever.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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Cleoriff · ‎20-12-2015

What phone was it...and did you back them up anywhere?

Veritas Numquam Perit

Bambino · ‎20-12-2015

If you didn't have them backed up anywhere, you can't.

I DO NOT WORK FOR O2

MI5 · ‎20-12-2015

Check your online back ups.
iCloud, one drive, Google photos, dropbox etc, whatever you used.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎20-12-2015

Android should be backed up to google and iphone to cloud. If you never backed the phone up or had it set up for auto backup they are gone forever.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎20-12-2015

Sony xperia I don't know if they were backed up

Bambino · ‎20-12-2015

Log in to your gmail account. They should be backed up there.

I DO NOT WORK FOR O2

MI5 · ‎20-12-2015

https://photos.google.com/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎21-12-2015

Also worth checking playmemories online as it's built into the album app on Xperias.

Anonymous · ‎23-12-2015

any luck with this @Anonymous ?

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