Solved: nokia n8 keeps acting slowly

Anonymous · ‎07-03-2013

Hello Peeps

I have a nokia n8 and its started to act slowly, like if you are having a text convo with some one when you press the reply button it takes forever to change to the message screen, its not just on messaging it could be on anything, it does it also if there are apps open or not.

Forgot to mention that sometimes when someone rings me it goes straight to answer message even with a good signal, to solve this I have to restart the phone. This is annoying as I don't know someone has tried ringing until I see them or they send me a text as they still work.

Anyone had this and what was the solution?

Thanks Glenn

MI5 · ‎07-03-2013

Press down the power button for 8 seconds.
Restore the factory settings by selecting Menu > Settings > Phone > Phone management > Factory settings > Restore.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-03-2013

Try backing up and doing a factory reset. Probably loads of misaligned files in the OS causing it to run slowly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-03-2013

Thanks for that.

If you are talking about doing the *#7370# I've done this but its still slow but not as, and it soon starts playing up again.

MI5 · ‎07-03-2013

Press down the power button for 8 seconds.
Restore the factory settings by selecting Menu > Settings > Phone > Phone management > Factory settings > Restore.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-03-2013

Will do

Thanks

I'll report back in a few days.

MI5 · ‎07-03-2013

Hopefully should fix it for you....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Toby · ‎08-03-2013

Let us know how you get on Glenn_P

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Anonymous · ‎11-03-2013

Brilliant mate its like having a new phone.

Thanks Very much

Glenn

MI5 · ‎11-03-2013

No probs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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nokia n8 keeps acting slowly

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