nokia 800-no connection to server although wifi working

[Anonymous]

Please help.....nokia 800 cannot connect to server but WiFi working???.....

[perksie]

Is this a new phone?

Has it been working if not has your sim been activated?

What tariff do you have and is data included?

Have you got the Network Set Up app on your phone?

http://discussions.nokia.com/t5/Phone-Applications/Network-Setup-app-for-Nokia-Lumia-phones/td-p/149...

What did you have for breakfast this morning?

[jonsie]

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@perksie wrote:

What did you have for breakfast this morning?

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[Anonymous]

Yes had it for too long...got data,not a new sim. Nothing can find server,keeps saying error or no network connection so how can my WiFi work...p.s still waiting on breakfast and its now supper time :):):) thanks guys..!

[jonsie]

Wifi connection is totally different from your 3G connection and will work independently. Try texting ACTIVE to 2020 and saving the settings. Then reboot the phone.

[MI5]

or download the network settings app if not already installed. Open the app and choose the correct O2 settings for your account.

[Anonymous]

Thanks guys but tried everything,doesn't help when i try to put in APN settings from memory....ah well!

[jonsie · Accepted solution]

Maybe your best option is to visit your local O2 store.

[Anonymous]

I have same issue with same phone, all my settings are correct yet can only access via wifi so the tariff im on that provides 100mb with it is useless, o2 guru staff are useless as well as i went into a store and they looked at me blankley

[MI5]

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@Anonymous wrote:
I have same issue with same phone, all my settings are correct yet can only access via wifi so the tariff im on that provides 100mb with it is useless, o2 guru staff are useless as well as i went into a store and they looked at me blankley

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As you already have a thread running with this issue, please try and stay on that thread so we can help without any confusion.