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Anonymous
Posts: 0

my sim says no network found. just happened last night.

For some reason my phone (Lumia 650) can't find a netowrk anymore. Both at home and at work. Tried switching the phone off and on again to no avail.

Posts: 116,673
Topics: 574
Solutions: 16,178
Registered: ‎04-04-2012

Re: my sim says no network found. just happened last night.

Could be a sim failure, network issue or phone issue.
If others on o2 around you can get a signal you need to try another sim in your phone. If that works you need to get a new sim from your nearest o2 store or by calling customer service.
If no sim will work you need to speak to Microsoft about getting your phone repaired.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,483
Topics: 580
Solutions: 4,306
Registered: ‎04-01-2009

Re: my sim says no network found. just happened last night.

Try your sim in another phone which will point you to where the fault lies or pop into your nearest O2 store and they will check it for you. 

Sometimes cleaning the sim and rebooting the phone can solve this problem. 

Level 49: Rootin' Tootin' 
Posts: 7,001
Registered: ‎26-03-2014

Re: my sim says no network found. just happened last night.

Just tagging the OP @Anonymous

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Former Staff
Posts: 7,871
Registered: ‎23-07-2014

Re: my sim says no network found. just happened last night.

Hey @Anonymous how are you getting on with your phone? Did you manage to get network in the end? It would be nice to hear how you did it in case other members have similar questions in the future too. Smiley Happy cheers

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