how poor is o2 insure

[burga]

k i have waited over 3 week to recieve a replacement N930, got sent a N625, w d f , still waiting, no contact, feel massively fobbed off, anyone who wants let me know im willing to take them to court for breach of contract....would like other cases,,

[MI5 · Accepted solution]

Might be worth you trying complaints first?
http://www.o2.co.uk/how-to-complain

[jonsie]

I do think you need to email a complaint first, may save you some stress and worry.

[MI5]

I would for sure.....

[Anonymous]

If the phone is just as good and with near enough the same specs and screen size with minor missing features, I wouldn't worry about it. Otherwise, I would call them or go into my local o2 store,'and try to sort it.