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hey cortana

Anonymous
Not applicable
Hi. I'm in the UK. My Lumia 930 has just updated to Denim. Hey Cortana is missing. No setting for Hey Cortana in main settings page. Any info please ?
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Cleoriff
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Anonymous
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Unfortunately it's not been released for your model yet.
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MI5
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Have you enabled Cortana and gone through the set up process?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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MI5
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@Anonymous wrote:
Unfortunately it's not been released for your model yet.

Cortana is part of the Denim update.

"Hey Cortana" is processor dependant and the 930 should have it as it has the Snapdragon 800.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 13
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MI5
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Look under Voice recognition in main settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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@Anonymous wrote:
Unfortunately it's not been released for your model yet.

I don't post if I don't know the subject matter, I leave it to the people that do.

Message 7 of 13
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Anonymous
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When I updated the Lumia 520 to Denim - I'm sure the Cortana update followed a Day or so later.
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MI5
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http://www.microsoft.com/en-gb/mobile/support/faq/?action=singleTopic&topic=FA144087
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 9 of 13
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Anonymous
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@jonsie wrote:

@Anonymous wrote:
Unfortunately it's not been released for your model yet.

I don't post if I don't know the subject matter, I leave it to the people that do.


If I'm not sure I use search engines like others do to try and research information. If I'm wrong, then I'm wrong and apologise. 

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