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frozen (bricked) Netgear portable router

spocky247365
Level 1: Joiner
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on ‎10-01-2021 10:51

on ‎10-01-2021 10:51

Hi anyone else had problems with netgear router that doesnt connect to o2 4/5 g. display just spinng wheel.

 

Router still within guarantee but cannot speak to anyone... HELP!

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Bambino
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on ‎10-01-2021 13:26

on ‎10-01-2021 13:26

@spocky247365 Here is the link for product support and community: Shop NETGEAR UK | WiFi Routers, Mesh WiFi Systems, WiFi Extenders | NETGEAR UK | Shop NETGEAR UK | W...

I DO NOT WORK FOR O2



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MI5
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‎10-01-2021 15:16 - edited ‎10-01-2021 15:16

‎10-01-2021 15:16 - edited ‎10-01-2021 15:16

@spocky247365 

Have you checked the apn in the router settings?

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎10-01-2021 15:44

on ‎10-01-2021 15:44

Does the Netgear not have a master reset button?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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