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error mesage on nokia lumia 635

christchurchroy
Level 2: Apprentice
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Registered:

i get a error mesage on my mobile a nokia 635, it says smtp ntlworld.com 465:1. it sounds to me that virgin and windows are not in sink. 

any help please. roy.

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christchurchroy
Level 2: Apprentice
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Hi yes I removed NTL from my Nokia Lumia for about 3 days.found that NTL was not in sink with windows after up grade of window 10, set new password for emails and reload on mobile,happy days.

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MI5
Level 94: Supreme
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Registered:
Is this for email?
Check your smtp settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Hello @christchurchroy! How are you doing this week? Did you manage to find out what the error was? Was it email-related as MI5 was asking above? Please do let us know! slight_smile

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christchurchroy
Level 2: Apprentice
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Registered:
Hi yes I removed NTL from my Nokia Lumia for about 3 days.found that NTL was not in sink with windows after up grade of window 10, set new password for emails and reload on mobile,happy days.
Message 4 of 6
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MI5
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Registered:
Good news. Glad you fixed it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
  • 7881 Posts
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That's lovely to hear @christchurchroy! Thanks for coming back to let us know. smiling

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