on 16-12-2023 12:16
I have a new Doro dumb phone - O2 took £30 straight off my pay and go to pay for internet bundles - how do I get a refund?
on 16-12-2023 12:21
If you don't use internet, O2 is probably not for you and refunds are not given.
If you call 4445 you may be able to switch to the £5 call and text only bundle, but no guarantees.
Otherwise there may be cheaper options with other networks.
on 16-12-2023 12:39
Thank you I'll try that - much appreciated for your reply. All the best.
on 16-12-2023 12:49
Good luck @SBS