Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Devices

Reply
Level 14: Rising star 
Posts: 401
Registered: ‎02-01-2014
Accepted Solution

different device same microsoft account , wont accept latest password - un til May 11th only

Hi     as you know I have fun and games with Microsoft and passwords .......

This time 

I want to take an old Linx tablet on hols.  So I tested it this pm and it wouldnt accept my latest laptop password........ Why?

1 The devices arent linked

2 It has the same icon photo 

3 I have nt used it since i changed my Microsoft password. 

 

Whats the relationship between Microsoft and these accounts , lappy and tablet.

On the lappy i have pin ,  picture and password access.   Any suggestions.

Posts: 87,096
Topics: 529
Solutions: 11,012
Registered: ‎04-04-2012

Re: different device same microsoft account , wont accept latest password - un til May 11th only

@Jenny105 I think the password or pin you set on your laptop is device specific. 

Try your original password on the tablet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Highlighted
Level 14: Rising star 
Posts: 401
Registered: ‎02-01-2014

Re: different device same microsoft account , wont accept latest password - un til May 11th only

Hiyer M15, Glad to hear from you.  I suspected this to be the case. My old notebooks will have to be searched as it seems I can't quite remember the old one. Or so the device tells me.

 

I'll probably ditch it as its THAT one . The one i couldnt get a sim card for.  Christmas is coming , so's the birthday come to think of it .......... Any suggestions. Must travel well (   ;-)    ) and have a memorable password     He  he

Posts: 87,096
Topics: 529
Solutions: 11,012
Registered: ‎04-04-2012

Re: different device same microsoft account , wont accept latest password - un til May 11th only

It all depends on your budget but I'd go with a Samsung Tab or an iPad for ease of use.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 14: Rising star 
Posts: 692
Registered: ‎22-04-2017

Re: different device same microsoft account , wont accept latest password - un til May 11th only

Also see the hint button so you could end up seeing it maybe and good luck