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changing to a blackberry handset on contract phone

Anonymous
Not applicable

I originally had an iphone 5 on contract, but had it stolen. O2 were excellent and sent me out a new sim card, and I have been given a blackbery handset to use.

 

Everything is fine except that I cannot download a few apps from the blackerry app world - I keep getting "error 40721" when I try to get into the app world. I used to have a blackberry, so I know I have a blackberry id, so I need to get O2 to add something to my contract to make the blackberry fully operational?

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MI5
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£5 per month for 500mb I think. Maybe best to call as your iphone data plan will need to be deleted for the BB one to be added.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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You need to register the BB with O2 and need a BB bolt on.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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jonsie
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MI5
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That's what I call value for money wink

Register here https://bis.eu.blackberry.com/html?brand=o2mailuk
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

I havent done this, is it just a case of ringing up or can I do it online?  Hopefully its not going to cost a fortune to add the bolt on

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MI5
Level 94: Supreme
  • 143438 Posts
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Registered:
£5 per month for 500mb I think. Maybe best to call as your iphone data plan will need to be deleted for the BB one to be added.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
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