Other Devices
Ask the community about other devices including BlackBerry and Windows Phone.
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Welcome to the Other Devices board!

Hi everyone, Welcome to the Other Devices board! If you have a device that's not Apple or Android or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account ple...

Martin-O2 by Former Staff
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Resolved! In-App purchases Windows Phone?

Has anyone had issues with this? My daughter has been able to spend £26 on bloody gold bars and rubbish from games even though I have a pin set up to prevent this. The pin simply blocks purchasing paid apps but in app purchases are going through fine...

Anonymous by Not applicable
  • 5451 Views
  • 12 replies
  • 0 kudos

Resolved! BlackBerry Q10

Hi, I received 3 BlackBerry Q10 devices from repair, they are network locked. I requested a unlock code via the unlock form and via your hotline. The codes I was send are not working. Also our business account manager is not able to help. Can anyone ...

Anonymous by Not applicable
  • 3648 Views
  • 3 replies
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Resolved! Cortana

Does Cortana use up Data if I dont use It? I seem to be running out of Data time constanly since this appeared on my phone.

Anonymous by Not applicable
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Resolved! 'My O2' app for BlackBerry 10

Ive downloaded the My O2 android app and sideloaded it onto my BlackBerry Z10 and it runs absolutely fine. Any news on if or when O2 will publish that app in BlackBerry World so all the O2 customers can benefit? Seems ready to go right now ive had no...

Anonymous by Not applicable
  • 9109 Views
  • 19 replies
  • 1 kudos

Resolved! lumia 620

i have 2 questions, how do i get the ring to last longer, goes off within seconds of it ringing, and when i have a voice mail, i get notice but then the music will not go of, not even when i call voice mail, hope some one can help, thanks

Anonymous by Not applicable
  • 2855 Views
  • 2 replies
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Resolved! Lumia 930 FM Radio not working

Hi, my radio on my Lumia 930 isn't working. It will search for stations but doesn't actually find any, yes the headset is connected.I suspect it isn't a software issue, more hardware with the tuner not working.I've tried to contact O2 online but they...

Anonymous by Not applicable
  • 4789 Views
  • 6 replies
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Resolved! SIM NETWORK ISSUES

hi, my phone won't let me ring,text or use any dtaa even though i recently topped up £20. It keeps saying that the network has been deactivated and even when i check my o2 account online it says my current balance and tariff are unavailable and won't...

Anonymous by Not applicable
  • 3013 Views
  • 8 replies
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Resolved! problems with nokia lumia 520

Hi my phone is on mute and when i press the volume button to turn back on the numbers go up but the mute button is still there, I rang my phone to see if the volume was on and it did not ring but said the other caller has hung up, any advice please? ...

joules by Level 4: Observant
  • 5528 Views
  • 13 replies
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Resolved! Nokia Lumia 920 freezing touch screen do not work - still in o2 contract but been getting charged.

I had this as an option for replacement of lumia 800.Unfortunately It has been kept on frozen after 6 months. Everytime I had this frozen I used to reset to factory reset and used to work for a while. Now after 1 year and 4 months it has been complet...

Anonymous by Not applicable
  • 3390 Views
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Nokia 1020

Is it possible to remove o2 branded software on a Nokia 1020 and convert it to sim free???

Anonymous by Not applicable
  • 3505 Views
  • 12 replies
  • 0 kudos