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Where are%20my%20free%20air%20pods?

carlindeux
Level 1: Joiner
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on ‎08-02-2021 11:27

on ‎08-02-2021 11:27

I have upgraded my phone and my Sim.  My delivery notice says that the free air pods were included in the delivery, but they were not.  Do I have to wait for these, are should they have been with the new phone?  Thank you.,

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MI5
Level 94: Supreme
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on ‎08-02-2021 11:50

on ‎08-02-2021 11:50

@carlindeux 

Which phone did you get?

If the new Samsung, you need to claim them here https://20203.samsungpromotions.claims/janpreorder

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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