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What does "In Call" mean

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Anonymous
Not applicable

on ‎07-11-2012 15:40

on ‎07-11-2012 15:40

When I try to call my home landline from my mobile it does not ring, and a message saying "In Call" appears. Can anyone tell me what this means and how I can correct it.

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jonsie
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on ‎08-11-2012 17:21

on ‎08-11-2012 17:21

Try calling ##002# from your mobile which will cancel any possible diverts on the mobile.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎07-11-2012 19:45

on ‎07-11-2012 19:45

I would guess someone is using the landline or the phone is off the hook.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
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on ‎07-11-2012 23:32

on ‎07-11-2012 23:32

Can you ring other numbers normally?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous
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In response to perksie

on ‎08-11-2012 17:08

on ‎08-11-2012 17:08

Yes I can, and I have rung my landline from my mobile while in the same room as landline, so I know no-one is using it.
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Anonymous
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In response to MI5

on ‎08-11-2012 17:10

on ‎08-11-2012 17:10

I have tested it by ringing my landline whilst in the house so I know it is not off the hook.
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perksie
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on ‎08-11-2012 17:15

on ‎08-11-2012 17:15

Try running a test on your landline here to eliminate it as a possible cause:

 

https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=2&s_cid=con_FURL_ftpdhub&s...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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jonsie
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on ‎08-11-2012 17:21

on ‎08-11-2012 17:21

Try calling ##002# from your mobile which will cancel any possible diverts on the mobile.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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