This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

What does "In Call" mean

Go to solution
Anonymous
Not applicable

on ‎07-11-2012 15:40

on ‎07-11-2012 15:40

When I try to call my home landline from my mobile it does not ring, and a message saying "In Call" appears. Can anyone tell me what this means and how I can correct it.

Message 1 of 7
4,146 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
jonsie
Level 94: Supreme
In response to perksie
  • 95570 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎08-11-2012 17:21

on ‎08-11-2012 17:21

Try calling ##002# from your mobile which will cancel any possible diverts on the mobile.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


View solution in original post

Message 7 of 7
4,094 Views
0 Kudos
6 REPLIES 6

Go to solution
MI5
Level 94: Supreme
  • 151680 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎07-11-2012 19:45

on ‎07-11-2012 19:45

I would guess someone is using the landline or the phone is off the hook.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
4,135 Views
0 Kudos

Go to solution
perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

on ‎07-11-2012 23:32

on ‎07-11-2012 23:32

Can you ring other numbers normally?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 7
4,122 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to perksie

on ‎08-11-2012 17:08

on ‎08-11-2012 17:08

Yes I can, and I have rung my landline from my mobile while in the same room as landline, so I know no-one is using it.
Message 4 of 7
4,097 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎08-11-2012 17:10

on ‎08-11-2012 17:10

I have tested it by ringing my landline whilst in the house so I know it is not off the hook.
Message 5 of 7
4,097 Views
0 Kudos

Go to solution
perksie
Level 69: Guiding Light
In response to Anonymous
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

on ‎08-11-2012 17:15

on ‎08-11-2012 17:15

Try running a test on your landline here to eliminate it as a possible cause:

 

https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=2&s_cid=con_FURL_ftpdhub&s...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 6 of 7
4,096 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to perksie
  • 95570 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎08-11-2012 17:21

on ‎08-11-2012 17:21

Try calling ##002# from your mobile which will cancel any possible diverts on the mobile.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 7 of 7
4,095 Views
0 Kudos
Top