Solved: Re: Water Damage

Anonymous · ‎13-01-2013

I recently had my phone nudged out of my hand whilst out shopping and it landed in a puddle! I don't have insurance, but my blackberry is still under warranty. Will I get this fixed from o2 for free, or will I have to pay a charge? Or will they simply not do anything?

jonsie · ‎13-01-2013

Won't be covered by the warranty but check your home insurance to see if personal items are covered. O2 will charge for any repair but quote you first.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎13-01-2013

Water damage is not covered by warranty. You can only claim on insurance or pay for a repair yourself.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎13-01-2013

Won't be covered by the warranty but check your home insurance to see if personal items are covered. O2 will charge for any repair but quote you first.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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