Solved: Vodaphone Ultra 6

Anonymous · ‎19-02-2016

Anyone got this working with o2 with 4g ?

Been onto live chat 4 times and still no luck. Have had it unlocked and can get 4g no problem with my giffgaff sim as well as original vodaphone sim but not showing 4g on o2.

im in a 4g area, i have a 4g phone, iv changed to pay as you go tarrif thats 4g, iv switched off n on,

iv reinserted sim, but still no 4g showing on o2.

Can anyone here help ?

MI5 · ‎19-02-2016

Check they are as listed here http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20s...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Curr946 · ‎19-02-2016

Try calling 4445 and ask to make sure 4G is provision on you account. Have you tried the sim in another 4G phone? It does sound like the sim or the account at fault here

Current Phone: Sony Xperia XZ Premium

MI5 · ‎19-02-2016

What APN settings are you using?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-02-2016

You dont need it provisioned you just need to possibly change the apn as @MI5 is asking

MI5 · ‎19-02-2016

Check they are as listed here http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20s...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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