Vodafone Smart 4 mini (unlocked and using with o2) - Unable to change or delete APN settings

[Anonymous]

Bought this phone as a temporary replacement.

Unlocked it to use with my o2 pay monthly sim.

Now heres the problem, the phone is not connecting to the internet when im out and about (no issues with wifi). 

I have gone into the 'access point names' menu and I have four settings saved - o2 pay & go ; o2 pay & go mobile broadband; TESCO mobile (i have no idea why this one is on there as phone has never been used before and i've never had a tesco sim) and o2 MMS.

It wont allow me to delete any of them and when I select 'New APN' I can input all the required information but when selecting 'Save' it does not register.

I am hoping someone has had this problem and managed to overcome it...

Tested an o2 PAYG sim and the APN settings were sent straight away. 

[Anonymous]

Is that easy to do? New to android phones

[MI5]

I'll have to look into it - I'm not familiar with that phone.

[Bambino]

Where did you get this phone from?

[Anonymous]

Thanks, appreciated

[Anonymous]

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@Anonymous wrote:
Just tried that, getting this in reply: Unfortunately we had problems with your request for settings. Please contact customer service 😕

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Sorry about that. I thought it worth a try. Usually the set up texts are sent automatically on inserting the SIM card. 

I'm wondering if an O2 instore Guru can help you - do make an appointment first. 

[Anonymous]

Amazon.co.uk

[Anonymous]

Yeah, looks like i'm gonna have to head down that route 😞

[Bambino]

It says on the Amazon website that it's a Pay As You Go Handset. It may not be capable of taking a Pay Monthly sim.

[Anonymous]

I'm gonna test out the vodafone sim that came with it and see what the APN settings are as I fear you might be right there.

[Anonymous]

The vodafone sim is giving me the PAYG and contract settings 😕