Visual Voicemail 950/XL Windows 10 Mobile

[Anonymous]

Will VVM be supported on the Windows 10 Mobile OS aswell as the new 950/XL devices. I know it was only on O2 Software wiith 8.1 but as i understand the handling of the OS is solely done by Microsoft.

What i want to know is if i get an Unlocked 950 from Microsoft directly will i be able to get VVM?

Thanks

[MI5]

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@xma1e_ wrote:

You configure it in Windows Mobile 10 setup.

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As we suggested earlier, it would be possible if MS made it naitive to the OS and supported by O2.

[WhiteHartMart1]

Good to hear it will work on non branded phones - strangely though I'm using an O2 branded 950 with an O2 refresh sim and when I select the option it tells me my number doesn't support VVM??? Am I going mad??  

[MI5]

Is it a new connection to O2 and/or a number ported in from another network?
If so, it will take a few days for all the systems to be populated with your number.

[WhiteHartMart1]

Thanks for the reply.

The phone is with a new connection yet I'm trying it out with an older O2 account sim card I had.

Could it take a couple of days for the 'phone' to be identified by all the systems?

[MI5]

It sounds like the number isn't associated with the phone yet.
Check in your MYO2 to see what phone it says you are using http://www.o2.co.uk/myo2

[WhiteHartMart1]

Just checked in my account and it shows the correct phone? Perhaps I'll try again tomorrow and then investigate further?

Thanks again for your replies.

[MI5]

A call to cs may be in order if it won't have it tomorrow....
http://www.o2.co.uk/contactus

[WhiteHartMart1]

Still not working - live chat tell me to ring the standard 1750 to activate, then tell mw VVM is only on iPhone and not on my Android phone!! Doesn't bode well given the knowledge shown already 😞

[jonsie]

You need to call rather than use live chat.

[MI5]

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@WhiteHartMart1 wrote:

Still not working - live chat tell me to ring the standard 1750 to activate, then tell mw VVM is only on iPhone and not on my Android phone!! Doesn't bode well given the knowledge shown already 😞

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I did say call for this very reason