Unlock my mobile phone in order to use another network

[Anonymous]

Hello there!!!

 I would like your precious help!! I have a pay & go program in my Blackberry, which I bought last year on 3rd of December.  When I ask an expert of O2 by chatting online, he told me that I have to wait one year and then I have to fill a form. I have just done it and I would like to ask how long does it take to answer me about the procedure.

Waiting for your answers!

Thank you all! 

[MI5 · Accepted solution]

O2 will unlock a payg phone after it has been connected for 12 months for a cost of £15. You might have to wait another few weeks but make sure have £15 credit and if they take it then usually within a few days you will get an email with the unlock code and instructions.

[jonsie]

If you have already submitted the form it's likely you will receive notification that the unlock has been rejected. Resubmit it after the 12 month period.

[Anonymous]

thank you very much!!!

[Anonymous]

Thank you very much too!! Really helpful all of your advice.!!