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Unlock (an alleged already unlocked) Orange Rio

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Anonymous
Not applicable

on ‎23-12-2012 19:20

on ‎23-12-2012 19:20

Hi, I have a puzzle. Am using 02 International sim in my Nokia and all is well. However, now have an 02 International sim for my wife to use in her Orange Rio (ZTE GX991).

Have trawled the net to find a way to 'unlock' an already unlocked phone (have been using this abroad on a totally different network to Orange) and any sim I put in says 'invalid sim'. No options come up to enter an unlock code or anything else.  Can anyone help? Smiley Embarassed

 

OhWhat!

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MI5
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on ‎23-12-2012 19:28

on ‎23-12-2012 19:28

Does it work in the UK with an Orange SIM in it? To clarify, have you been using the Rio abroad OK but now won't work in the UK? If so, it may be barred in the UK due to been reported lost or stolen?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152083 Posts
  • 651 Topics
  • 28925 Solutions
Registered:

on ‎23-12-2012 19:28

on ‎23-12-2012 19:28

Does it work in the UK with an Orange SIM in it? To clarify, have you been using the Rio abroad OK but now won't work in the UK? If so, it may be barred in the UK due to been reported lost or stolen?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎26-12-2012 14:52

on ‎26-12-2012 14:52

Hi and thanks for your response. Merry Christmas!

 

Yes, have been using abroad okay using Vodaphone (Ghana) and also one of the other Ghana networks. Bought this as used while in Ghana as hers was stolen. Don't have an Orange sim to try here. Maybe your hypothesis about being blocked in UK is correct?!

 

Smiley Frustrated

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