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Tech plan

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Gezzagoode13
Level 1: Joiner
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on ‎02-01-2022 08:07

on ‎02-01-2022 08:07

Hi, I tried to get a 2nd switch on my account not realising you only allow 1 tech plan, but the £30 upfront cost was still taken and I'm wondering when I will get that back

Thanks

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madasaf1sh
Level 78: King of Kings
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on ‎02-01-2022 08:40

on ‎02-01-2022 08:40

@Gezzagoode13 

 

It is with your bank, as o2 don't have the money, and it can take your bank between 24hours and 7 working days to put release your funds. 

 

I would speak to your bank and they can advise you.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12303 Posts
  • 76 Topics
  • 3255 Solutions
Registered:

on ‎02-01-2022 08:40

on ‎02-01-2022 08:40

@Gezzagoode13 

 

It is with your bank, as o2 don't have the money, and it can take your bank between 24hours and 7 working days to put release your funds. 

 

I would speak to your bank and they can advise you.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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