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on 02-01-2022 08:07
Hi, I tried to get a 2nd switch on my account not realising you only allow 1 tech plan, but the £30 upfront cost was still taken and I'm wondering when I will get that back
Thanks
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on 02-01-2022 08:40
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on 02-01-2022 08:40
It is with your bank, as o2 don't have the money, and it can take your bank between 24hours and 7 working days to put release your funds.
I would speak to your bank and they can advise you.
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 12303 Posts
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- 3255 Solutions
on 02-01-2022 08:40
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on 02-01-2022 08:40
It is with your bank, as o2 don't have the money, and it can take your bank between 24hours and 7 working days to put release your funds.
I would speak to your bank and they can advise you.
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

