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Samsung Chromebook

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SMBC
Level 1: Joiner
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on ‎07-11-2021 17:58

on ‎07-11-2021 17:58

Hi,

I'm trying to claim the chromebook having got a S21 on monthly contract but Samsung want an invoice number and a copy of the invoice. As I do not have an invoice what do I send instead? A copy of the credit agreement?

Steve

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MI5
Level 94: Supreme
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on ‎07-11-2021 18:10

on ‎07-11-2021 18:10

@SMBC 

You can use your order details from your MyO2.

If you print it as a PDF you can attach it electronically.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should also be able to help you with this

Thanks

 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151879 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎07-11-2021 18:10

on ‎07-11-2021 18:10

@SMBC 

You can use your order details from your MyO2.

If you print it as a PDF you can attach it electronically.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should also be able to help you with this

Thanks

 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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