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Proof of Purchase

DM00SE
Level 1: Joiner
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i rung up 2 days ago wanting a proof of purchase order for my Galaxy buds Pro really quick as they are out for repair and samsung say im not in warranty but i am until saturday so i need to send them it ASAP but even though he said he would i have received nothing

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pgn
Level 64: Magistrate
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Have you checked in your MyO2, or even in your email for order confirmation, @DM00SE?

As the timeline is tight, I'll tag in the account advisors on this morning, see if they can help you out - watch out for a message from either @O2Georgina or @O2Sarah who are on until 2pm and 3pm today respectively. Good luck!

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O2Georgina
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Thanks for the tag @pgn 

@DM00SE  I will send you a private message now

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