Proof of Purchase

[DM00SE]

i rung up 2 days ago wanting a proof of purchase order for my Galaxy buds Pro really quick as they are out for repair and samsung say im not in warranty but i am until saturday so i need to send them it ASAP but even though he said he would i have received nothing

[pgn]

Have you checked in your MyO2, or even in your email for order confirmation, @DM00SE?

As the timeline is tight, I'll tag in the account advisors on this morning, see if they can help you out - watch out for a message from either @O2Georgina or @O2Sarah who are on until 2pm and 3pm today respectively. Good luck!

[O2Georgina]

Thanks for the tag @pgn 

@DM00SE  I will send you a private message now