on 15-09-2015 09:18
on 15-09-2015 09:18
I am getting poor reception and calls are being dropped
Max 2 bars which drop to nil
on 15-09-2015 09:27
on 15-09-2015 09:27
do you have 4G turned on? if so, turn it off and you should notice a huge improvement.
on 15-09-2015 09:28
Hi @Anonymous Have a look at this help guide
And check network here..
Veritas Numquam Perit
on 15-09-2015 09:47
on 15-09-2015 09:47
on 15-09-2015 11:34
on 15-09-2015 11:34
Hi @Anonymous
Welcome to the community! how long have you been having this problem?Remember that the more information we have the more the users will be able to help
on 16-09-2015 08:36
I have experienced poor reception at my home for about 5 years.
I have complained- had my phone checked - changed from an i phone to a windows phone - changed settings to get only 3G( the local transmitter only does 2G)
I have been promised improvements which have not happened - even now the web site shows that I should get a reception both indoors and out.
The reception here is now worse than it was 20 years ago - not much to be said for progress !!
When I scrapped my i phone , I changed back to my old Blackberry and reception improved- I then decided to upgrade and was recommended a Nokia lumia 635 windows phone. Initially it appeared better but recently I have been getting fluctuating signals ( from nil to 3 bars)and often when I make a call thinking that I have a signal, the call is dropped.
I thought that when the Government allowed sharing of masts that things would improve but all to no avail.
I am on a contract and having been with O2 and previously cellnet since 1989 I am loath to move, but I am now so frustrated that I really cannot decide what to do
on 16-09-2015 08:51
on 16-09-2015 08:51
on 16-09-2015 10:11
on 16-09-2015 10:11
Sorry but I have to ask, if you have had this problem for 5 years, why stay with o2. Genuine question.