Photo message

WV6KSM · ‎31-01-2019

Can’t open out

Cleoriff · ‎31-01-2019

Hi @WV6KSM

You need to turn mobile data on to receive Photo messages.

Best of luck and welcome to the forum

Veritas Numquam Perit

MI5 · ‎31-01-2019

@WV6KSM check your APN is correct too by texting the word "active" to 2020 then save the settings that get sent back.

Reboot phone and try again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎01-02-2019

Hi @WV6KSM, did you get a chance to give the suggestions above a go yet?

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