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WV6KSM
Level 1: Joiner
  • 1 Posts
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on ‎31-01-2019 10:42

on ‎31-01-2019 10:42

Can’t open out
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Cleoriff
Level 94: Supreme
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‎31-01-2019 10:46 - edited ‎31-01-2019 10:47

‎31-01-2019 10:46 - edited ‎31-01-2019 10:47

Hi @WV6KSM

You need to turn mobile data on to receive Photo messages.

Best of luck and welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎31-01-2019 10:50

on ‎31-01-2019 10:50

@WV6KSM check your APN is correct too by texting the word "active" to 2020 then save the settings that get sent back. 

Reboot phone and try again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎01-02-2019 17:57

on ‎01-02-2019 17:57

Hi @WV6KSM, did you get a chance to give the suggestions above a go yet?

 

Welcome to the forum!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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