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Phone unlock code

Anonymous
Not applicable

This is the third time I have tried to obtain an unlock code for my phone! I really think I'm being giver the run-around!! How do I get an unlock code for my out-of-(pay monthly) contract phone?

Message 1 of 12
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11 REPLIES 11

Anonymous
Not applicable

I've just been in O2 chat - where I was informed that my unlock request was declined previously (not that I was informed) because the 'adviser had submitted the incorrect model name with the IMEI number'. As I said to the lady, it doesn't paint a reassuring picture of O2's customer service.

Message 11 of 12
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MI5
Level 94: Supreme
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Hopefully all sorted now then ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 12
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