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Phone unlock code

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Anonymous
Not applicable

on ‎26-04-2017 08:46

on ‎26-04-2017 08:46

This is the third time I have tried to obtain an unlock code for my phone! I really think I'm being giver the run-around!! How do I get an unlock code for my out-of-(pay monthly) contract phone?

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Anonymous
Not applicable
In response to gmarkj

on ‎27-04-2017 16:05

on ‎27-04-2017 16:05

I've just been in O2 chat - where I was informed that my unlock request was declined previously (not that I was informed) because the 'adviser had submitted the incorrect model name with the IMEI number'. As I said to the lady, it doesn't paint a reassuring picture of O2's customer service.

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MI5
Level 94: Supreme
In response to Anonymous
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on ‎27-04-2017 16:10

on ‎27-04-2017 16:10

Hopefully all sorted now then ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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