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Phone keeps losing signal overnight

Anonymous
Not applicable

Have to restart my phone every morning to get the signal back.  I'm using a Nokia 1020, only started happening after the 4G network appeared on my phone a few months ago.

 

Help!

Message 1 of 20
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jonsie
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@Anonymous wrote:

Hasn't lost signal yet.  Early days though...


It's a start....:smileywink:

Message 11 of 20
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MI5
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Was it doing it every night before of just some nights?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 20
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Anonymous
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I'd be tempted to try a new sim card next & put the phone setting back to 4G.

Message 13 of 20
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Anonymous
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Okay. Lasted for 4 days on 3G, so I've just been into the O2 shop and changed the SIM.

 

On 4G on the new SIM, fingers crossed and see if it's fixed...

Message 14 of 20
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Anonymous
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You deserve some luck.

Fingers crossed.
Message 15 of 20
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MI5
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Fingers crossed wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 20
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Anonymous
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3 days on the new SIM and no signal loss. 

 

I'm calling it fixed!

 

Thanks for your help everyone.

Message 17 of 20
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MI5
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Good to hear slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 18 of 20
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jonsie
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Anonymous
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Hi NickCharnock

Thank you for the update and that's great.

I bet your now relieved you can get back to enjoying your phone and a more stable service.

Take care. 😄
Message 20 of 20
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