Is there a bill outstanding (overdue) @Rudiene ?
Contact the payment management team on 0800 902 0217.
Does your sim card work in another phone (this would mean the issue is with your phone)?
Does another sim card work in your phone (this would mean the issue is with your sim/account)?
Alternatively you can message customer services as above.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
