Not receiving calls or messages

[Anonymous]

Having a problem with receiving text messages and calls, but can still send messages and phone people, it was working fine yesterday, but today I got nothing. Tried putting my sim cars in another phone and have no problems, but nothing is happening with mine, can anyone help me?!!

[Anonymous · Accepted solution]

The o2 network was down yesterday and affected people in different ways.

This message is now on the service status ;

Update 23:45hrs

The intermittent problems experienced by some of our customers today have now been resolved.

Routine upgrade work on our 2G and 3G networks led to unexpected congestion affecting around 1% of O2 customers. We apologise to those customers and thank them for their patience.

http://status.o2.co.uk/

If the service does not return to you then ring o2 on 202 Contract / 4445 Payg to ensure your account is Ok.

Which phone are you using ?

Try a soft reboot of your phone.

Google for the process.

Look in your phone for a settings along the lines of " reset your network settings"