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Nokia lumia

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Anonymous
Not applicable

on ‎09-08-2014 21:00

on ‎09-08-2014 21:00

Just received a new sim with cradle to change from pay as you go to monthly contract, tried to put the sim in and it would not fit as I removed it it snapped off the prongs now I can't even put my old sim in:( any ideas
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MI5
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In response to Anonymous
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on ‎09-08-2014 21:23

on ‎09-08-2014 21:23

Is it the gold coloured prongs in the phone that are broken?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to Anonymous

on ‎09-08-2014 21:23

on ‎09-08-2014 21:23

Not my fault though so why should I be out of pocket and without a phone?:( don't understand why they couldn't have sent a micro rather than a nano. It a bit different when it's your own phone I'm really cross with O2 there is no way you will get a cradle to slide in
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Anonymous
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In response to MI5

on ‎09-08-2014 21:25

on ‎09-08-2014 21:25

Yes it is the gold prong(s) sorry about replies, new to all this!
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Anonymous
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In response to Anonymous

on ‎09-08-2014 21:26

on ‎09-08-2014 21:26

I keep those adapters in when I'm wanting to make my nano sim to a micro or standard sim and as designed should work fine.

As I said if you go into the shop they hopefully will be able to assist. And move you to the correct sized account specific sized SIM card. So no need for the adapter.
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Anonymous
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In response to Anonymous

on ‎09-08-2014 21:26

on ‎09-08-2014 21:26

630
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Anonymous
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In response to Anonymous

on ‎09-08-2014 21:28

on ‎09-08-2014 21:28

If the gold prongs have broken off it's going to need a repair
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Anonymous
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In response to Anonymous

on ‎09-08-2014 21:28

on ‎09-08-2014 21:28

Indeed. 😞
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MI5
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In response to Anonymous
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Registered:

on ‎09-08-2014 21:29

on ‎09-08-2014 21:29

Yes said that already....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to Anonymous

on ‎09-08-2014 21:29

on ‎09-08-2014 21:29

As I previously mentioned I can't even put my old sim in now as it blocked, maybe a prong has got stuck.
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Anonymous
Not applicable
In response to Anonymous

on ‎09-08-2014 21:30

on ‎09-08-2014 21:30

We can only surmise if that's so.

Let us know how you get on.
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