Solved: Nokia lumia 710 internet connection problems

Anonymous · ‎15-01-2013

Over the last couple of weeks my Nokia will only connect to the internet/social media sites if I am connected to Wifi? Prior to that I could get internet connections anywhere? Any ideas what's happened? Thanks

jonsie · ‎15-01-2013

Text ACTIVE to 2020 again and save the settings. Previous ones may be corrupted.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎15-01-2013

Text ACTIVE to 2020 again and save the settings. Previous ones may be corrupted.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎15-01-2013

Check you have an active apn in your network settings (green dot next to the correct O2 setting).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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