Solved: Nokia Lumina 1020 -not recieving all texts any sug...

Anonymous · ‎06-01-2014

Hi

I have recently jumped ship from iphone to Nokia and still finding my way around.

I am not recieving texts from contacts. Some come through but others are not.

Is there anything which I should change in my settings?

I also cannot sent photos via mms.

Any info would be great.

thanks

Caz

MI5 · ‎06-01-2014

Turn on your old iPhone and go into settings and find the iMessage set up screen and remove your phone number and email address.
You can probably also do this in iTunes.
MMS settings are here http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-01-2014

Are you still logged into iMessage on your iPhone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-01-2014

Hi

I am not sure, how do I check? (sorry if this appears a bit stupid)

Anonymous · ‎06-01-2014

Hi

Go into settings>messages>toggle iMessage off

MI5 · ‎06-01-2014

Turn on your old iPhone and go into settings and find the iMessage set up screen and remove your phone number and email address.
You can probably also do this in iTunes.
MMS settings are here http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-01-2014

thank you I will give this a try this evening

Anonymous · ‎06-01-2014

From experience, after you've turned iMessage off on your iPhone, it can take up to an hour for it to take effect and for texts to be delivered normally to non-iMessage phones.

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Nokia Lumina 1020 -not recieving all texts any suggestions?

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