Nokia Lumia 735 Xmas bundle

[Anonymous]

Hi there i just purchased a lumia 735 from the 02 store and can't seem to claim my bundle the microsoft website says unavailable .

is this some sort of con?

[jonsie]

Second Monday of the month...maybe?

[Anonymous]

They replied to me within a couple of days and the bundle came over the Xmas period,took about a week to come.

However, the speaker only works if you push the 3.5mm jack hard into any 3.5mm jack socket and the wireless charger just keeps flashing and does not charge up my phone,so after all it isnt really worth the extra effort to get the bundle .

Cheers

Kevin

[Anonymous]

Your entitled to ask them for replacements if they are not performing as they should.

[Cleoriff]

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@Anonymous wrote:

I just emailed them yesterday when will they reply ?

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@Anonymous  They usually reply to emails within a week (according to another poster) I would presume everything should be back to normal tomorrow after the Christmas and New year closures

If you have no joy then use these numbers to phone them

0800 026 0329 or  03448002400

[Anonymous]

I called the first number but nothing seems to work, I'll give the 2nd number a go.

[Cleoriff]

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@Anonymous wrote:

I called the first number but nothing seems to work, I'll give the 2nd number a go.

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Its Sunday so no-one about till tomorrow?

Just to add those numbers were given earlier in this thread by rosadosc who works for O2. A link to the post she made

http://community.o2.co.uk/t5/Other-Devices-Nokia-Blackberry/Nokia-Lumia-735-Xmas-bundle/m-p/828244/highlight/true#M45330

[Anonymous]

I have been trying for 15 days to get mine

I have rung and been fobbed off .... now people say they dont now anyting about it .... can someone tell me what to do

[Anonymous]

Best advice is to keep on at them.

[MI5]

Follow the advice posted directly above your post by Cleoriff.

[Anonymous]

Top banana thankyou for that, at last someone who cares.  My first time on this, it won't be the last. Thanks again