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Nokia Lumia 635 not receiving text messages from i-phones...?

Anonymous
Not applicable

on ‎03-11-2015 17:09

on ‎03-11-2015 17:09

Anybody else have this problem........only had the Lumia for a week and didn't realise I was missing texts until someone rang me to ask why i was ignoring them. Have tried going back to factory settings, changing my windos account ID etc - but none of it works.............HELP??

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jonsie
Level 94: Supreme
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on ‎03-11-2015 17:22

on ‎03-11-2015 17:22

Are you sure that your friends are not sending as imessages? 

Did you have an iphone previously?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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on ‎03-11-2015 17:52

on ‎03-11-2015 17:52

Have you also checked for any network issues?
http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎06-11-2015 12:25

on ‎06-11-2015 12:25

Hi @Anonymous how are you getting on with this issue?
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