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Nokia Lumia 620 Internet connection

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Anonymous
Not applicable

on ‎04-10-2013 09:22

on ‎04-10-2013 09:22

I can't get my new L620 to connect to the internet. I have requested settings by text several times. The phone connects to my BT router/hub either using the WAP connection or the openzone but doesn't get beyond this.

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Anonymous
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In response to Anonymous

on ‎04-10-2013 12:00

on ‎04-10-2013 12:00

I now have a microsoft account and entered it into my phone. It said there was an activation error FFFFFE70.

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MI5
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on ‎04-10-2013 12:08

on ‎04-10-2013 12:08

Others seem to be suggesting that you need to do a complete reset of the phone (which is the last resort to fix your connection issues anyway)
http://answers.microsoft.com/en-us/winphone/forum/wp7-wpstart/windows-live-id-problem-fffffe70/60b33...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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In response to MI5

on ‎04-10-2013 12:28

on ‎04-10-2013 12:28

Well that seems to have fixed things. It now connects automatically to O2.co.uk, which it wasn't doing before. That was before I activated the Wifi. I reconnected the wifi. How can I check that the wifi is being used for data transfer? I read somewhere that the phone may use 3G even when connected, which I want to prevent.

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MI5
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on ‎04-10-2013 12:30

on ‎04-10-2013 12:30

Wifi will always over-ride 3G when connected.
Also, in settings >wifi >advanced make sure that wifi is always on when screen times out.
Good result btw slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎04-10-2013 12:34

on ‎04-10-2013 12:34

Thanks for the help. I can get on with my life now. Cheers

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MI5
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on ‎04-10-2013 12:46

on ‎04-10-2013 12:46

No probs mate....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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