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Nokia Lumia 520 / pay as you go

Anonymous
Not applicable

All of a sudden the internet will not work on my phone. the internet obviously works as i can use my computer to type to yourself. I only purchased the phone from your O2 shop in Batley in the last couple of months. Do you have any idea as to why this is no longer working?

Message 1 of 39
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MI5
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Is your laptop connected to WiFi (for you to connect here)?
You may want to check that WiFi is still turned on, on the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 39
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Cleoriff
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Another query...when did the internet on your phone stop working?  I just wonder (as you have a laptop) whether it has ever worked since you have been abroad...

I have a laptop which I keep in Spain...I rarely try to access the internet over the phone when I land...as I just boot up the laptop when I get to my apartment ?......

Veritas Numquam Perit

Girl in a jacket
Message 12 of 39
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MI5
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Hopefully we'll get an update soon.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 39
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Anonymous
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Maybe wink
Message 14 of 39
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jonsie
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Anonymous
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I'm confident. slight_smile
Message 16 of 39
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jonsie
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Anonymous
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Think positive.
Message 18 of 39
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jonsie
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Anonymous
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Well @Anonymous we await your return. slight_smile
Message 20 of 39
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