- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 15-08-2014 07:53
I upgraded my Lumia 1020 to WP8.1 on Friday 8th August at the start of the O2 roll-out, since then the phone has frozen 3 times. Twice have been at night when charging on the wireless charger, fortunatly I have woken up on time otherwise I would have missed work (use the phone as an alarm clock)! All it will respond to is a soft reset via the POWER/VOL DWN key combination.
I am not 100% sure if it is the WP8.1 because I have only had this refurbished phone a week before the update due to O2 Repairs losing my original Lumia 1020 when sent to them for audio problems. My original phone rarely locked up in the 10 months I had it.
Has anyone else experienced freezing since the update?
Solved! Go to Solution.
- « Previous
- Next »
- 96020 Posts
- 612 Topics
- 7149 Solutions
on 27-10-2014 15:53
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-10-2014 15:53
A few cases reported doing a google search.
- 50 Posts
- 7 Topics
- 0 Solutions
on 27-10-2014 16:00
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-10-2014 16:00
Thanks. Good to know there are nmore uses. Aparently my phone had been flashed, or so they said, I couldn't get a straight answer out of the O2 shop.
on 27-10-2014 16:02
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-10-2014 16:02
They don't have to but may as a goodwill gesture.
- 50 Posts
- 7 Topics
- 0 Solutions
27-10-2014 17:19 - edited 27-10-2014 17:20
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
27-10-2014 17:19 - edited 27-10-2014 17:20
Different handset as in different model? I also have my old Nokia Lumia 920 (Vodaphone) which has no issues with WP8.1.
Since WP8.1 was rolled out, my phone went back for them to check, they found no problem. A sent it back and recieved a replacement last week so this is my 2nd Lumia 1020 since having this problem.
I cannot fault O2, they have tried and they were really good at replacing the handset after the first attempt.
- 152085 Posts
- 651 Topics
- 28925 Solutions
on 27-10-2014 17:35
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-10-2014 17:35
@xma1e_ wrote:I also have my old Nokia Lumia 920 (Vodaphone) which has no issues with WP8.1.
No issues with my AtivS either so must be something with the 1020?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 19-11-2014 00:49
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 12-05-2015 09:27
- 128359 Posts
- 835 Topics
- 7591 Solutions
on 12-05-2015 09:36
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 12-05-2015 09:36
- « Previous
- Next »
- « Previous
- Next »