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Nokia 800-'sim missing or invalid'

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Anonymous
Not applicable

on ‎10-04-2013 11:43

on ‎10-04-2013 11:43

So my O2 phone no longer accepts my O2 sim and it kept telling me my sim was invalid and that there was an error. I cleaned it and everything but it still didn't work. I then bought a new payandgo micro-sim yesterday and it happened again. Currently i can't call anyone or receive any calls/texts.
Any ideas as to how i can solve the problem? Thanks x
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Anonymous
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In response to MI5

on ‎10-04-2013 16:56

on ‎10-04-2013 16:56

okay, i think i'll visit an O2 store to see if they can fix the problem. Thanks for the help

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jonsie
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on ‎10-04-2013 12:32

on ‎10-04-2013 12:32

If you have tried two different sims it would appear the problem is with the phone. Have you tried the sims in another handset?

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎10-04-2013 13:44

on ‎10-04-2013 13:44

Apply some sticky tape to the back of the SIM and carefully trim around it - Intention is the make the SIM card slightly thicker to make better contact with the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to jonsie

on ‎10-04-2013 16:23

on ‎10-04-2013 16:23

right now i can't find a handset that supports micro-sim. but i'll give it a try later
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Anonymous
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In response to MI5

on ‎10-04-2013 16:24

on ‎10-04-2013 16:24

i tried it but it didn't make a difference, do you think paying to unlock my phone will solve the problem?
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MI5
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on ‎10-04-2013 16:47

on ‎10-04-2013 16:47

I don't think the lock status will make any difference if the phone isn't reading the SIM card anyway....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎10-04-2013 16:56

on ‎10-04-2013 16:56

okay, i think i'll visit an O2 store to see if they can fix the problem. Thanks for the help
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