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Nokia 610 - Can't send texts with attached photos

Anonymous
Not applicable

Hi

 

When I try to send a text with an attached photo it keeps telling me that it "Can't send message Try again".  I've turned it off and on again - but no luck.

 

 

 

Message 1 of 6
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Accepted Solutions

MI5
Level 94: Supreme
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Registered:
Check with CS you have MMS enabled on your account - Might need to ask for it to be reprovisioned.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 6 of 6
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5 REPLIES 5

MI5
Level 94: Supreme
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Registered:
Try downloading the network set up app off Nokia Marketplace. Select O2 when you run the app. Reboot the phone then try again sending an MMS to yourself.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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Anonymous
Not applicable

You need to go to your Settings > Mobile Network and switch on data connection. If it is switched off then you can't send MMS as it is counted as data on windows phones.

Message 3 of 6
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Anonymous
Not applicable

Thanks - tried it but still no joy.  Picked o2 uk in the app

Message 4 of 6
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Anonymous
Not applicable

Thanks.  Checked and data connection was already on.  So still no joy.

Message 5 of 6
4,387 Views

MI5
Level 94: Supreme
  • 149453 Posts
  • 641 Topics
  • 28498 Solutions
Registered:
Check with CS you have MMS enabled on your account - Might need to ask for it to be reprovisioned.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
4,386 Views