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Nokia 3310

Anonymous
Not applicable

Will my husbands o2 pay as go  transfer to the Nokia 3310

as I saw an article that 02 will not support it

Thank you

Message 1 of 28
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MI5
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Yes it should do.
Text the word "Active" to 2020 for settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 11 of 28
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Anonymous
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You say that as if the 3310 (2017) is fully supported by O2 which it isn't. The ONLY report of someone on O2 getting MMS picture messages being RECEIVED correctly is from this guy: https://community.giffgaff.com/t5/Help-Support/nokia-3310/td-p/21018190 .... and even this basic Access Point Settings advice doesn't work for me. Hopefully they'll be extra settings on the new Sim Card O2 have sent me but I doubt it.
Message 12 of 28
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Cleoriff
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The 3310 settings for Picture messaging with O2 are here @Anonymous

https://apn-uk.gishan.net/settings/1912_2_o2_apn_settings_for_nokia_3310.php

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Message 13 of 28
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Anonymous
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@Cleoriff That's for the old Nokia 3310 (2002), I specifically stated the issue was with a 3310 (2017) and they are not as reliable (or supported) as the old Nokias! I've tried activating the MMS settings automatically and contacting O2 and Nokia/HMD Global for the manual settings but they assume it's the same as the Nokia 230 and HMD Global wash their hands of the problem blaming the network provider! The support has been very poor to be honest. I'm sure Vodafone and Virgin have a handle on this since they provide these handsets with their contracts. O2 not so much 😞
Message 14 of 28
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Cleoriff
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@Anonymous wrote:
@Cleoriff That's for the old Nokia 3310 (2002), I specifically stated the issue was with a 3310 (2017) and they are not as reliable (or supported) as the old Nokias! I've tried activating the MMS settings automatically and contacting O2 and Nokia/HMD Global for the manual settings but they assume it's the same as the Nokia 230 and HMD Global wash their hands of the problem blaming the network provider! The support has been very poor to be honest. I'm sure Vodafone and Virgin have a handle on this since they provide these handsets with their contracts. O2 not so much 😞

@Anonymous  Apologies. I posted what I found on google in the hope it would help. If it didn't,  then my technophobia would stop me seeking anything else. I hope you get it sorted Smiley Frustrated

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Girl in a jacket
Message 15 of 28
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What fields are required to be completed in the MMS settings?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 28
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Anonymous
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@MI5 All settings are complete and it half works! This video best explains the problem with small WBMP black & white thumbnail sized pictures instead of full sized photos! https://www.youtube.com/watch?v=OycEySTRloQ As I say, this guy has mastered it but it's unclear how as my settings seem to be the same as his (unless the other core O2 settings are wrong but I have the following: "Proxy address must be:-82.132.254.1 & the Proxy port must be:- 8080 all other fields must left with the original O2 settings." https://community.giffgaff.com/t5/Help-Support/nokia-3310/td-p/21018190
Message 17 of 28
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MI5
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Is your server address, http://mmsc.mms.o2.co.uk:8002 ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 18 of 28
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Anonymous
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Yes.
Message 19 of 28
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Would appear correct then.
Have you tried in different locations in case these is an issue with 2g on your mast?
Or maybe they just don’t work over o2 2g anymore?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 20 of 28
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