Nokia 225 internet not working

Anonymous · ‎26-02-2016

I had an iphone 5. it broke, so I got a nokia 225 and inserted the same sim that was in my iphone into it. It was inserted correctly due to being able to make calls and send and receive text messages. I got a message through about installing the data and MMS settings and I installed them both. However I have NOT been able to access the internet. A message keeps coming up reading: Can't load this page at the moment. Check your phone signal. I have full bars but the data just wont seem to work. I am o2 pay monthly if this makes a difference but someone please give me some form of answer. Ive been googling all night and the only Internet settings ive found are for other nokia phones. Ive turned the phone on and off several times and also reinstalled the settings by texting ACTIVE to 2020 - still no luck.

adamtemp64 · ‎26-02-2016

Did you have the idata iPhone Bolton ? If so ring 202 and ask to be put on a normal monthly data tariff and then the Internet should work .

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎26-02-2016

You will need to call CS on 202 and change your data bolt on from iPhone to standard data.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎26-02-2016

@MI5 Snap

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎26-02-2016

Lol

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎26-02-2016

Wow...two of you up and about at silly o'clock...

Veritas Numquam Perit

Anonymous · ‎26-02-2016

this is currently my FOURTH time ringing since yesterday which was supposed to have sort it.... lol il let you know if I get it sorted

MI5 · ‎26-02-2016

It won't update immediately - it needs the systems to run overnight and you can check if it's been actioned in your MYO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎09-03-2016

@Anonymous How did you get on with customer services? Did you manage to get the Internet working on your handset?

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