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No Network

Anonymous
Not applicable
I don't have an iOS device but a windows phone and noticed not many posts in this section so thought I'd stick my two pence worth in and say it's affecting all of the UK and that a fix will come, eventually.

Also, will be refunded for loss of service like they used to do a few years ago or can we go whistle?
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MI5
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Check your apn mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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No guarantees but maybe a goodwill gesture like the last time....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 9
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Anonymous
Not applicable
They may offer you a good will gesture but they don't have to

As they say, if you don't try, you don't get
Message 3 of 9
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Anonymous
Not applicable
I'm going to be trying! And O2! Stop saying this is "isolated instances" - your own statement says it's affecting a significant portion of the network.....grrrrrr
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Anonymous
Not applicable
I still don't have a non WiFi signal so that's 4 days now.
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MI5
Level 94: Supreme
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Registered:
Check your apn mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 9
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jonsie
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@Anonymous wrote:
I still don't have a non WiFi signal so that's 4 days now.

....and they are telling us the problem has been resolved Smiley Frustrated

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Anonymous
Not applicable
Its set to 02 Monthly if I'm looking in the right place. The options are PAYG,Tesco and Giff Gaff.
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jonsie
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Message 9 of 9
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