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Netgear m1 mobile router and a data sim. Can anyone help from a very basic level??

Jonochap
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on ‎11-06-2020 16:27

on ‎11-06-2020 16:27

Hi, I have a mobile router.  I have a sim.  I cannot get them to work and have tried everything I can google, are there any gurus out there who can help me step by step??

 

many thanks

jon 

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Bambino
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‎11-06-2020 16:32 - edited ‎11-06-2020 16:33

‎11-06-2020 16:32 - edited ‎11-06-2020 16:33

@Jonochap See if you can get help here: https://www.netgear.com/support/

https://www.netgear.com/support/product/MR1100EUS.aspx?_ga=2.188307438.713202452.1591889578-67040152...

I DO NOT WORK FOR O2



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Martin-O2
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on ‎16-06-2020 17:15

on ‎16-06-2020 17:15

How are you getting on with this @Jonochap? Are you still having issues?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Jonochap
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on ‎19-06-2020 16:46

on ‎19-06-2020 16:46

Thanks Martin, I'm really sorry I wanted to like o2 but the phone service was surly, the chat help was awful, I was pushed from pillar to post and given duff information about services.  I brought an EE sim and had it working within 3 minutes.  So I'm afraid o2 didn't get me.  Thank you for the reply though, keep safe.  Jon. 

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