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Netgear aircard

Anonymous
Not applicable
I've just got a netgear aircard mobile hotspot no matter what I do it will not detect a network. I've checked that the SIM is activated but still no network. Any ideas?
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Anonymous
Not applicable
What is the signal like in the area you live in?

The netgear only seems to work in areas with a 3G, DC, or LTE/4G signal.

Sometimes in 2G areas it will display 3G and connect but a majority of the time I find it reads no network and I fall back to using my phones data.

View solution in original post

Message 3 of 9
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Anonymous
Not applicable
Hi @Anonymous and Welcome to the Firum,

Sorry to hear your having issues.

Hopefully it's a glitch that will resolve itself however,

This may help

http://www.pl.netgear.com/service-provider/products/mobile-broadband/mobile-hotspots/default.aspx


Another member here called @Anonymous uses that device too.

If you PM them they may see that and reply with further help if the link does not resolve your issue.

Let us know how you get on.
Message 2 of 9
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Anonymous
Not applicable
What is the signal like in the area you live in?

The netgear only seems to work in areas with a 3G, DC, or LTE/4G signal.

Sometimes in 2G areas it will display 3G and connect but a majority of the time I find it reads no network and I fall back to using my phones data.
Message 3 of 9
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Anonymous
Not applicable
Thank you for that, I've looked on the netgear site but there are a number of these devices and so little information in with the aircard or on it for that matter, that I don't know which model it is
Message 4 of 9
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Anonymous
Not applicable
Thank you for that, it might be a poor signal I suppose, we're pretty rural here. I'm going to Yorkshire next week and I'll take it with me and try it there
Message 5 of 9
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Anonymous
Not applicable
I work in West and Mid Wales and it does sometimes get signal in places where my phone doesnt, when im working the Welsh M4 it normally shows DC on the display.
Message 6 of 9
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Anonymous
Not applicable
You're welcome.

Hope all comes good for you.
Message 7 of 9
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MI5
Level 94: Supreme
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Registered:

Thanks for helping @Anonymous 

No one here knows anything about those devices so we'd be lost without your help slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 9
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Anonymous
Not applicable
No problem. Im still learning the device myself and its capabilities.
Message 9 of 9
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