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Needing help with blackberry curve 3900 MMS

Anonymous
Not applicable

Does anyone know the settings for mms blackberry curve 3900 Please As my picture messages are not sending no more nither are my text over a certain character 

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MI5
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Registered:
Try these suggestions http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB31837&sliceId=2&cmd=displayKC&d...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 12 of 13
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MI5
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You need to reset your service books.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 13
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Anonymous
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and how do i do that?
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MI5
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Registered:
1. Press the Menu key.
2. Scroll to and select Setup.
3. Scroll to and select Email Settings.
4. Wait while your email settings are retrieved.
5. Press the Menu key.
6. Scroll to and select Service Books.
7. Scroll to and select Send Service Books.
8. Select OK.
9. The service books should be sent to your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 13
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Anonymous
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hm, i can't do that because i don't have the activation password and don't know how to get it ;l
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MI5
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It's the password you selected when you first registered the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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omg, either i never had a password or ive simply forgot it;l But thankyou for trying to help me;)
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MI5
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I guess your only option is to do a factory reset and re register the phone, but back up first.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 13
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Anonymous
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ok ive factory reset my phone what do i do to re register it
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MI5
Level 94: Supreme
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Registered:
https://blackberryid.blackberry.com/bbid/createaccount Then http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 13
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